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» Production Approach

PRODUCTION APPROACH

Ability To Ramp Up Quickly And Efficiently
Our production teams are modular to accelerate the learning process, to allow project specialization and to prepare employees for future management roles. This, in turn, provides us the ability to ramp up projects without using excessive resources or compromising quality.

Proven Process
To guarantee the quality of the output we deliver, Athena follows a strict methodology in the entire production process, as outlined below:

  • Production
    Information is captured from source documents and processed per agreed project scope/specifications using project-specific user interface, which could be internally developed or client-provided.
  • Editing (in-production quality audit)
    In this in-production quality audit stage, the editor reviews and validates all the entries captured by the document analysts, field by field, entry by entry. Errors and comments are collected and conveyed to the document analysts as feedback. As our iterative approach dictates, output that fails to meet the quality requirements at this stage is returned for rework. The editor generates a report showing the errors, comments and the quantitative quality rating.
  • Sampling by Third Party
    An auditor, acting as a third-party quality checker, samples a batch and audits the edited entries to validate accuracy and adherence to project scope/specification. Errors and comments are collected and conveyed to the editor as feedback. As our iterative approach dictates, output that fails to meet the quality requirements at this stage is returned for rework. The auditor generates a report showing the errors, comments and the quantitative quality rating.